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Pre-Sales Services
Needs Confirmation
Dedicated account managers with over 10 years of experience and a professional technical team provide exclusive service to develop your product solution.
Drawing Realization
CAD drawings are provided to detail product dimensions, ensuring accuracy and preventing errors.
Detail Showcase
Videos and photos showcase the materials and craftsmanship of each component, giving you a clear understanding of product quality.
Order On-purchase Services
Production Updates
We send weekly photos to keep you informed of your order's production progress.
Logistics Arrangements
We manage logistics, offering door-to-door delivery, port dispatch, or shipment to any specified location.
Insurance Service
Every shipment we arrange is insured, guaranteeing the safety and integrity of your goods during transit.
After-Sales Services
12-Month Warranty
We provide a free 12-month warranty. For any product quality issues within this period, we ship replacement parts via air freight within 48 hours at our expense.
Post-Warranty Support
For product spare parts that are beyond the warranty period, we only charge the cost price.
Comprehensive Installation Guides
A full set of installation manuals, wiring instructions, and real-life installation videos enable hassle-free self-installation.
Global Installation Team
Our overseas installation teams, with over 15 years of experience, offer professional industrial door installation services worldwide.
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